Xerox DocuMate 250 Sheet-Fed Scanner

Average customer rating: 3.5

Terrific Scanner
Great scanner
Mixed review for DocuMate 252
stay away from xerox
Double-Sided but Half-Baked

Xerox DocuMate 250 Sheet-Fed Scanner

Manufacturer: Xerox
Product Group: CE
Binding: Electronics
ASIN: B0000TW3Q0

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Product Description

The Xerox DocuMate 250 Scanner is a compact and effective hi-speed scanner perfect for workgroups and other decentralized scanning applications. By eliminating seldom used options such as duplex capability and a SCSI interface, Xerox offers this model at a price that enables businesses to achieve high levels of productivity by distributing fast cost-effective scanners throughout the organization. The DocuMate 250 has a 50-page Automatic Document Feeder that scans 22 pages per minute. It features 600x1200 dpi optical resolution, 48-bit color, Hi-Speed USB 2.0 interface and scans everything from checks and photos up to legal-sized documents. It also features one of the smallest footprints available of any ADF scanner on the market.

Amazon.com Product Description

Designed for high-volume office use, the Xerox DocuMate 250 sheet-fed scanner offers 600 x 1,200 dpi resolution and 48-bit color, fast USB 2.0 connectivity, and a 50-sheet capacity auto document feeder able to handle originals ranging from 4.5 by 5.5 to 8.5 by 14 inches.

The DocuMate 250s performance is clearly focused on document scanning. It comes with a comprehensive software package that includes tools for file management, text editing, and PDF support. In fact, it can scan up to 22 pages directly to PDF format in just one minute (at 200 dpi). It has a certified ISIS driver for compatibility with ISIS-based imaging applications, and is at home in any Windows 98SE, 2000, ME or XP environment.

<B>What's in the Box</B>
DocuMate 250, power supply and cord, USB cable, Quick Install Card, User's Manual, CD-ROM (including TWAIN and certified ISIS scanner driver, ScanSoft PaperPort Pro 9 Office, ScanSoft TextBridge Pro 9 OCR, Pixel Translations QuickScan, ArcSoft PhotoImpression)

Customer Reviews:

Terrific Scanner.......2007-04-19

I have had this up and running in my law office for almost a year, now. Replaced a Fujitsu scanner that consistently jammed and mis-fed. With the Xerox I have experienced exactly two misfeeds out of thousands of scans, one because I neglected to remove a staple and the other because I failed to adjust the paper guides to the smaller paper being scanned. The supplied software permits scanning to PDF and virtually flawless OCR and is user-friendly to operate. And it is zippy! Load the originals in, the machine immediately grabs the first page and cycles it into position. Once the light is warmed up, a process that takes about 20 seconds, the pages verily fly through, scanning the front or both the front and back. If multiple docs are being scanned one after another, there is no lag time on after the light is warmed up for the first batch. The feeder accomodates some 25 pages, depending on how heavy the sheets are. Instead of scanning to file, it can be set to scan to the printer, effectively turning it into a desktop copy machine. Mine even came with a replacement sheet feeder bearing; this is evidently a wear item provided so that when the machine begins to mis-feed this part can be replaced by the user to solve the problem. The installation and use literature came in a booklet and was not written by someone whose English is a second language. This thing is expensive, but in my opinion its worth it if you want a commercially mature machine.

Great scanner .......2007-01-15

When I purchased this scanner the provider was out of stock of the simplex model so we settled on a deal for the duplex version. It is providing me with excellent service and I have no complaints. I particularly recommend the duplex version which scans both sides of the document in a single pass as the pages zip through one after the other.

Mixed review for DocuMate 252.......2006-07-11

I have been using the DocuMate for two months, but it was in use for some time before I arrived at my company. I like the machine a lot and have considered calling my co-workers at my former place of business to recommend it.
Last week, the machine started jamming and was feeding documents in crooked. I later saw what I believed to be a strip of paper dangling out of the output tray and yanked it out. It was a long white strip of tape. After its removal, image quality dropped to the point of uselessness. I decided to try using Bic White Out Correction tape over the space where the adhesive strip had previously been and the image quality returned.
I have called Xerox to reorder this missing "part" and have been told that there is no replacement part because the machine is assembled overseas. Can you imagine that a $700 machine can be disabled over a three cent strip of tape? I will continue using the machine and reapply the white out if it removes itself with use. OfficeMax sells the starter package for $2.29 and two-pak replacement tapes for $3.99.
Four stars for product use, 1 star for Xerox product support.

stay away from xerox.......2006-02-10

Bought this for a research project. Broke down after scanning just under 4,000 pages (it's supposed to scan 2,500 per day). No longer under warranty (2 mos. past), so Xerox refused to send another one. Xerox does not service it's own products or sell replacement parts. I've talked to a number of repair centers who say the documate is junk. So stay away from this product.

Double-Sided but Half-Baked.......2004-11-20

This product fairly reeks of the "rush to release" syndrome. The instruction manual comes with several separate "Errata" sheets attached, correcting misinformation inadvertently printed in the manual. If you use this scanner, you can't have any drivers for any other Visioneer scanners on your computer, which is frankly ridiculous -- for a scanner that costs $1000, you'd think the software engineers could devise a driver that doesn't cause such problems, especially since many people own more than one scanner. What's worse, they're not kidding -- I uninstalled the Documate driver and returned the scanner for a refund, but I still can't get my other scanners to work, because the Documate software screwed them up. This scanner is way too much trouble for the money. I wish I'd never heard of it.
Update -- 4/2005 -- if you're looking for a duplex scanner, you're better off with the Fujitsu FI-4120C2. I found it, and it's excellent.

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