Konica Minolta PagePro 1350W Laser Printer

Average customer rating: 3.0

There are so many better choices than this. Final grade=D
Solution to paper falling out
quick and decent printer for the money.
Great but with some quirks
How NOT to design a printer.

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Konica Minolta PagePro 1350W Laser Printer

Manufacturer: Minolta
Product Group: CE
Binding: Electronics
ASIN: B0000Y7W9S

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Product Description

Konica Minolta PagePro 1350W Personal Laser Printer - When you consider a laser printer it seems more like an office device. Inkjets, however, can be inefficient when you're seeking lots of text output or even doing business at home. What about a personal laser printer? That's the nice thing about this PagePro. Sleek, small, and affordable, the PagePro 1350W from KONICA MINOLTA is a dedicated laser printer for professional and home-office use. The PagePro 1350W provides the convenience and privacy benefits only a personal printer can, with performance that matches many shared office printers. And its best-in-class quality makes printing memos, reports, and other business documents a stand-out affair. Measuring only 15" wide, the PagePro 1350W's small stature is a big plus for the space-deprived desktop. The printer's finishing touches include a fold-away paper tray to minimize desk space, built-in cable hooks to keep cords in place, and a quiet operation mode. The PagePro 1350W has more than an attractively low purchase price. Its high-yield supplies and plain paper printing make it a great investment for everyday use. 8MB SDRAM included (maximum) Standard Paper Input - 150-sheet multipurpose tray Standard Paper Output - 100-sheet face-down output tray Manual duplex print capable Print Media - Plain paper, thick stock, OHP transparencies, laser-quality labels, envelopes, and Japanese Post Office standard postcards Dimensions (WxDxH) - w/ trays closed - 15.2 x 11.5 x 11.1; w/ trays extended - 15.2 x 15.9 x 13.7

Customer Reviews:

There are so many better choices than this. Final grade=D.......2007-04-16

We used our 1350W PagePro for almost 2 years before scrapping it for a printer with far fewer headaches. Our review reflects our 2 year experience with it.

The printer is extremely noisy, clanky, squeaky and clattery. It's like having a hay baler in your office. The paper output tray is poorly designed resulting in your output spewing over the top and all over. Less than 10 pages will stay in place and the additional output flies everywhere. If you don't watch it, the output sheets will fall into the input tray and print a second time or cause a paper jam.

The initial price of about $99 new is deceptive as the cartridges are very expensive and last for much fewer pages of output than claimed. Long before your cartridge is empty an obnoxious, intrusive pop-up error message warns you of low toner level every time you print a page.

Konica Minolta is clearly making their money from selling overpriced toner and not from making quality printers.

We found the output to be powdery with excess toner granules on the paper resulting in allergic reactions including sneezing, coughing and itching. Again: very obnoxious, irritating, and an obvious health hazard.

Despite the claims of a small desktop footprint, the printer takes up a good deal of space because the paper input tray is a cheesy fold-down plastic flap in the front which protrudes out and limits your workspace. A slide-in paper cartridge would have been a more intelligent and space-efficient design.

We finally got rid of it when the output began having wide streaks on the side margins. We knew the solution to the problem, but Konica Minolta has engineered this unit in such a way that it is borderline impossible to repair. Why would anyone pay $50 to $100 to repair a $99 item? They wouldn't. They would simply buy a new one. Konica Minolta thinks you are stupid enough to buy another one of their products. Please look elsewhere, as almost anything, including the Brother HL-2040, is far superior to this chintzy clunker.

The intial set-up was a nightmare. The printer drivers would not install correctly and multiple phone calls to tech support were required to try to fix the problem. The tech support staff seemed befuddled and suggested that we un-install the printer and then reinstall it. They asked us to do that multiple times, all to no avail. We have never had such difficulty installing any piece of hardware, and we are experienced users.

We finally solved the problem on our own using common sense, a commodity unknown to the tech support team. One of their solutions was for us to send the brand new printer to them in exchange for a used, refurbished model. Crazy. Some of the dumbest, most obtuse tech people we have ever encountered. They did not know their product. Their jobs need to be outsourced to India, where people are well educated and speak English.

We genuinely feel sorry for anyone duped into buying this printer. It is easy to see why users become frustrated when trying to set it up and use it. There are so many better choices in the marketplace, some of them actually cheaper than this.

Based upon our almost 2 years experience in using this printer on a daily basis we would never recommend it to anyone. Our final grade for this product is a "D." It only escaped being an "F" because the speed is good and the print quality (powdery and allergenic as it is) is OK.

Solution to paper falling out .......2007-04-09

If you're finding that every other page you print is ending up on the floor, here's a simple solution: Turn the stack of paper over in the feed tray, so the bottom-facing sides are now facing up.

Most printer/copier paper is manufactured with a different "finish" on one side. (Sometimes the packaging for the paper even indicates "this side up.") If you don't load the paper correctly, then the finish can cause feed/output problems.

quick and decent printer for the money........2007-02-15

I work at an office supply retail store where I sell printers all day long. We ran a sale for this printer for $65, and for the price I couldn't pass on it. What other reviewers have said about the page limits is correct, it will slow down when the counter has reached the page limit. However if your cartridge (drum and toner) is in good condition you can very easily find replacement chips and a bottle of toner, at any online auction site. I got a 6000 page chip w/ toner for a total of $22 after shipping. So printing with this is almost free, about 1/3 of a cent per page in toner costs.

The quality isn't the best on the black and white laser market, but for just a basic laser printer it does the job well.

Great but with some quirks.......2007-01-10

For $99 that I paid, I have certainly received my money's worth. Text is great. It's not a workhorse, but then again, I'm a one-man biz. My only need to upgrade is I need to print mid-quality photos, which the 1350w doesn't do well, lots of lines in the photos. I don't want an inkjet - too costly and I don't need color. And to replace my scanner and inkjet that were lost in a flood, I'm looking into a mono multifunction item.

Issues and workarounds:

toner refill: I bought a kit off ebay that comes with a chip. Refill took me 10 minutes with no mess. Be sure you get a HY (high-yield) refill AND a HY chip...mine came with HY refill and a normal-yield chip, doh. On my machine, even though it said it was out of toner, it still continued to print until there really wasn't any toner left. The first several pages printed after the refill there were some glitches on the pages - I removed the toner cartridge, re-shook it, reinstalled it and it's been fine ever since.

Output tray: the cheapest part of the printer. It doesn't hold the output sheets well and after a couple months, mine broke. It's still connected to the printer, but it doesn't extend anymore. The jerry-rig I did was to stick a 12-inch wooden ruler under the output tray, which holds well up to 50 sheets or so. Tacky but functional.

I've had the printer about 2 years now and it recently started having a hard time picking up paper. It tries twice and then says it's paper-jammed (it isn't). I open the door of the printer to reset it and sometimes have to hold the paper in to get it to catch. Annoying.

An upside is that it prints envelopes quite well for a $99 printer. They get curled a bit, but once they're stuffed with whatever I put in them, they straighten out. Labels print excellent.

I would buy the printer again.

How NOT to design a printer. .......2006-11-30

A Cnet reviewer tested this and discovered that its output tray could only handle 10 pages and then the pages went everywhere. I wish I had known that. I would never have bought it. Consider this. It prints 21 pages per minute. So you can only leave the printer for 30 SECONDS before you're in deep do-do. And THAT is when the output tray is still on the printer. Mine broke in the first week and you can't repair it.

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