Average customer rating: 3.0
  • Don't buy HP Products
  • I like it...
  • HP 3310
  • Trouble with a capital 'T'
  • stay away!

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HP Photosmart 3310 All-in-One Printer, Copier, Scanner, Fax

Manufacturer: Hewlett Packard
Product Group: CE
Binding: Electronics
ASIN: B000B63RIK

Related Categories:

Color Color
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Product Description

Check out the Photosmart 3310 - with speedy printing and brilliant inkjet performance in black and color. Its highlights? Innovative printing, faxing, and scanning, true-to-life photo quality, a large, 3.6" display, HP's unique, six separate inks, and built-in wireless networking. Print photos directly from a memory card, PictBridge USB port, HP proof sheet, camera phone, or USB flash drive Easily print 4 x 6 photos with the handy automated photo tray; print panoramas and images in custom sizes up to 8.5 x 247?with or without borders Get rich, realistic photos with virtually no grain using the six-ink color with HP Vivera Inks Share the 3310 on a small network of computers with the built-in wireless networking, or connect your wireless laptop and All-in-One without setting up a network Distribute photos without a PC via printer-to-printer sharing Wireless print and share photos from your camera phone or via your phone's memory card Black print speed - Up to 32 ppm / Color print speed - Up to 31 ppm Black print resolution - Up to 1200 rendered dpi black (when printing from a computer) Color print resolution - Up to 4800 x 1200 optimized dpi color (when printing from a computer and 1200 input dpi) Borderless printing - up to 8.5 x 24 inch Duplex printing - Automatic (optional) USB and Ethernet ports Windows and Macintosh compatible 100 Sheet Paper tray Dimensions - 18.3 x 15.6 x 8.7 in

Customer Reviews:

1 out of 5 stars Don't buy HP Products.......2007-05-30

I have had nothing but problems with the HP 3310 printer. First the paper feed wouldn't work. HP sent a re-manufactured printer as a replacement. It had problems with the fax. A half dozen calls to India solved that problem. Then the scanner broke. The Indians couldn't fix it so I took it to an independent dealer. She said it was a common problem with the printing mechanism and was un-repairable. Six units with the same problem in one month. I wrote to the HP help desk and they said they would respond. They did not. I wrote to the CEO of HP and he did not respond either. Don't buy products from a company that won't support them.

4 out of 5 stars I like it..........2007-05-23

I've purchased this printer a year ago and still am quite happy with it. I didn't have any problem installing the software.

1) Photo printing: I am quite happy as the colors come out nicely. You just need to make sure to have good printing paper as it makes a huge difference. In terms of ink, you can totally change only the ones that are out, thus saves a lot of money. One suggestion is you can bring the empty cartridge to staples and get $3 for it, which in turn only costs you $7 for the new one...:-) Normal printing is also very quiet and quite fast for a home model so that's really nice.

2) Fax: I don't really fax much from home but didn't have any problem faxing nor receiving faxes from people. I don't need to use the computer to do it either.

3) Scanning: It did have a little glitch when I tried to scan an image. It somehow didn't work by itself so I had to launch it from the computer. But then after that it was OK. Regardless, I would still need my computer to save my scans anyway, so having to control the scanning from the computer didn't really bother me.

4) Copying: I didn't have any problem putting in the paper and copy it. The color comes out nicely and quickly.

Overall, I am hapy with this product. It serves all my purpose and needs on everyday usage. Sorry that some others didn't quite have the same experience.

4 out of 5 stars HP 3310.......2007-04-12

I haven't had this long enough to give a comprehensive review, but I really like it so far. I have been printing wirelessly and printing photos. Photos look like they came from a film lab. I don't have a hardline phone to test the fax function, but the bluetooth works well. Printer is VERY fast!

1 out of 5 stars Trouble with a capital 'T'.......2007-02-13

We orginally purchased the 3310 in the UK as it was dual voltage and marketed as a global machine. We moved back to the USA seven months later and that's when the fun began. The UK machine would not take ink cartridges purchased in the USA as it turns out they are coded differently from the European cartridges. The HP website does not tell you that up front. It took several long sessions and phones calls to HP support to get them to admit the coding. The fact that the ink cartridges and machines are all manufactured in the same place in Malaysia does not mean the machines will work universally.

Finally HP send us a USA replacement. We have had it only four months. We have spent a fortune on HP ink cartridges because many are rejected as soon as they are put in the machine. Some tell you the ink levels are low when it is a brand new cartridge.

Today I spent over an hour and a half online with HP Support and could not get the machine to recognize the two new cartridges I had just installed. We repeately went through all the troubleshooting scripted by HP. Finally the techinician said the machine needs to be upgraded to a newer HP model for a mere $254.00.

I don't think so, and certainly not an HP. When the machines worked they were ok. But the coding issues and the constant hassle with the ink cartridges have become very expensive and frustrating.

We are looking for recommendations for an all in one reliable printer!

1 out of 5 stars stay away!.......2007-02-05

I bought this machine to fax and scan only. I've had problems with scanning from the get-go. Sometimes it will scan, sometimes it will give me an error message, and I never know if I will be able to scan or not. I called tech support, they told me to bypass the 'scan' button on the machine and scan using the computer controls, well now that isn't working, some ADF paper message...there is no paper in my machine! $400.00 down the drain.

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