Samsung SyncMaster C793DF-T/T 17" CRT Monitor (Silver/Black)

Average customer rating: 2.0

Samsung BROWN LINES AGAIN
Beware the brown lines!!
BROWN IS THE COLOR
Brown lines and bad customer service
Poor Quality, Costly Warranty Replacement

Samsung SyncMaster C793DF-T/T 17" CRT Monitor (Silver/Black)

Manufacturer: Samsung
Product Group: CE
Binding: Electronics
ASIN: B0002739HM

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Product Description

Until the dawn of the 21st Century, computer monitors used CRT picture tubes, resembling a desktop version of a traditional TV. For the most part, they were replaced by LCD flat-panel monitors. This new monitor represents a retrospective look into the history of computer use while presenting the latest technologies for use. Experience dynamic performance for game play. Browse the web and work through business applications. Simply connect this monitor to your PC or Macintosh analog connector and this monitor is ready to go. Use Samsung MagicTune to fine-tune your display performance. Reflect to a time not long since past and enjoy using a trad-type monitor, typical of the 20th century, suped up for today's needs. This is your chance to add individualistic personality to your home computer. MagicTune display control technology Meets MPR-II emissions safety standards ENERGY STAR compliant Three-year parts, labor and CRT warranty Compatible with Windows, Mac, Sun Microsystems Unit Dimensions (W x H x D) 15.8 x 16.1 x 14.9 / Weighs 31.5 Lbs

Amazon.com Product Description

The C793DF from Samsung is a 17-inch (16-inch viewable image size) CRT monitor with a DynaFlat screen and three different brightness settings designed to work with a variety of applications. With its 1,280 x 1,024 maximum resolution and fine 0.20 mm horizontal dot pitch, the C793DF delivers high-quality display images that are accurate and easy to see, while its anti-glare screen treatment helps to reduce reflections and the resulting eyestrain.

The monitor supports RGB analog input signals through its 15-pin mini D-sub connection. Its power supply consumes about 80 watts during normal operation. The C793DF has 30 to 70 kHz horizontal and 50 to 160 Hz vertical scanning frequencies and a 110 MHz maximum bandwidth. Weighing 31.5 pounds, the monitor has a 15.8-by-14.9-inch footprint, which fits easily onto most desktops. Compatible with PC, Mac, and Sun Microsystems operating systems, the C793DF comes backed by a three-year warranty on parts, labor, and CRT.

<B>What's in the Box</B>
Monitor, base, 15-pin D-sub cable, power cord, warranty card, quick setup guide, CD-ROM with user's guide

Customer Reviews:

Samsung BROWN LINES AGAIN.......2006-09-15

Same problem with 793S monitor. Perhaps I have been a little luckier as it's taken a year or two for the lines to appear. WHAT IS WRONG WITH SAMSUNG'S QUALITY CONTROL, or components?

I've been told it's something that plug's into the circuit board on the monitor CRT neck. No one unqualified touches monitor repair's like this as a) very delicate part of CRT b) VERY high voltages may be present even with the monitor disconnected from the mains electricity.

It's such a shame as the picture is very bright, and the colours excellent, but all spoilt completely by the brown lines issue, and atrocious customer service.

Could be worse, (not much!!) as a previous company replaced an SVGA monitor with, unbelievably a VGA monitor, and it took trading standards and threat of legal action to get a proper replacement.

I'm surprised that Samsung deny that there is an issue with these monitors. In a survey 4/5 of these monitors have proved defective in exactly the same way.

Samsung - admit this is a PROBLEM, and offer customers a GOOD alternative model as a replacement.

The harm to SAMSUNG's brand name is immense over this one.

Beware the brown lines!!.......2006-09-08

We too had the SAME problems with the brown lines and exchanged the monitor. Well, the brown lines are gone but now we have a shadow image that makes everything appear out of focus AND a high pitched whine that emits from the monitor. Very relaxing! We're just waiting it out until we have money to purchase a new monitor (but definitely not Samsung!). In 18 years of owning computers we have never had such a bad experience with not just one, but two monitors!

BROWN IS THE COLOR.......2006-04-26

DITTO, for the mishaps everybody is having: the lines, the customer services, the shipping labels, the reburbished recurrences, the executives, the selective CEO amnesia, NEED I say more?? I have a brand new ATI video card, and bought this CRT instead of LCD because, I have experience in gaming with these rather than the latter ones. Boy!!! going to use my AMEX extended warranty on this one. ALl I need is have an authorized repair shop declare
"beyond repair" to get my money back. Amex only need documentation. (receipts,statements etc) SAMSUNG..you guys know you have been sued before...you have patent problems too. too bad

Brown lines and bad customer service.......2006-03-07

I have the same brown lines problem, but with a 793MB syncmaster. I put up with it for a while, then called customer service. They said they would ship a new monitor, and pick up the old one for free. Well the shipping to me was free, although the return was not. I called customer service with the name and extension of the person that had told me the return was free, and the supervisor did not budge. To top it off, the brand new montitor has WORSE brown lines than the old one. I have to hit the monitor very hard to get them to stop.

All and all, b/c of the TERRIBLE customer service, I WILL NEVER BUY ANYTHING SAMSUNG AGAIN. These companies need to realize that it is more worth it for them to suck up $20 in shipping rather than lose a customer for life.

Poor Quality, Costly Warranty Replacement.......2006-01-08

I'd give this monitor less than one star if possible.

I've ran into the same problems of the brown lines. This is a poor design and not worth the money, my old Samsung SyncMaster 753DF is a great unit and still going strong.

Samsung replaced my defective monitor but it cost me $40 out of pocket and took nearly a month to receive the replacement which is a refurbished unit.

Not a worthy purchase and not worth the time and bother dealing with ineffective support personnel.

I will avoid products with this brand name in the future.

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