Turtle Beach VIDEO ADVANTAGE PCI- DRIVE BAY ( TBS-1500-01 )

Average customer rating: 2.0

JUNK!
Don't buy this hardware if you value your computer
Hardware Conflicts and Unusable
Great hardware, but don't upgrade the sofware!
Buyer Beware

Turtle Beach VIDEO ADVANTAGE PCI- DRIVE BAY ( TBS-1500-01 )

Manufacturer: TURTLE BEACH SYSTEMS
Product Group: CE
Binding: Electronics
ASIN: B0006698RY

Related Categories:

PCI

PCI

Product Description

Video Advantage PCI is an all-in-one video capture system for video enthusiasts and amateur videographers who want high-performance at an affordable price. Loaded with features and functionality, Video Advantage PCI supports both digital and analog video capture in a wide variety of standards and formats, making it easy to capture, edit and deliver video with professional results. Whether you're archiving home movies, creating DVDs from your digital camcorder tapes, making videos for the web or capturing high-quality video for use with professional editing software, Video Advantage PCI handles it all. Here are some of the things you can do with this versatile video editing system:

Customer Reviews:

JUNK!.......2007-05-10

I DO NOT RECOMMEND THIS PRODUCT FOR THE FOLLOWING REASONS
1. Nothing works, not the hardware or its software
2. Locks up P.C.
3. When installed, the card will not allow the P.C. to turn off.
4. Software is not compatable with Windows Vista
5. The rendering/DVD program will not load under Vista
6. Vender's web site says software and drivers not supported under Vista
7. Tried their Vista beta drivers, and they don't work
8. Program does not detect the card and fails.

I CAN"T SAY ANY THING GOOD ABOUT THIS CARD DON"T PURCHASE IT!!!!!

Don't buy this hardware if you value your computer.......2006-04-12

I am currently one week into the process of trying to undo the damage this product did to my computer with a failed installation. The warning sign was when the install application booted into what appeared to be "Safe mode" so that it could modify system files not normally accessible. Installation failed at this point over "DirectX 9 not installed" even though I had installed DirectX 9 directly from Microsoft's site.

Customer support? To quote from their web site: "Before you jump to conclusions, please consider that as the saying goes:
"95% of all Computer problems are "USER ERRORS" "

Apparently my user error was putting the installation CD in the drive.

Read the other reviews here, read the KB about my DirectX error (suggested fix #2 is to reformat your hard drive) and then look elsewhere for video capture.

Hardware Conflicts and Unusable.......2005-11-04

Installation was fairly easy and straight forward but once I turned on the PC is when the problems started. It had a major conflict with my Video Card and everything was in 4bit colors and wouldn't go beyond 800x600. Once I pulled the card it werked fine.......support on the TB website is worthless cause there was nothing there that was even vaguely close to my issue. E-mail support is equally worthless.........if their support was better I would keep it but since it is practically non existant except for extremely generic issues I chose to return this.
Great concept but extremely poor execution.

Great hardware, but don't upgrade the sofware!.......2005-08-21

Installation and operation of the card is easy and it works great. Don't be suckered into paying for upgrades of the softare. The "upgraded" versions are exactly the same as what you get in the package.

The software is okay if you're happy with the half a dozen or so templates they give you. For menu authoring, there are buttons that lead you to believe that you can edit buttons and change the layout, but don't be fooled! These buttons never work. And when you shell out the money for the upgrade, you'll find that they still don't work!

TurtleBay has some great hardware here. I'm very happy with the files I get from the captures. Now if I can only find editing software for less than $200 that gets the job done!

Buyer Beware.......2005-04-19

The Turtle Video Advantage PCI capture card fails to operate at all in a system built around an Intel D915GAV motherboard.

An email dialog with Turtle Beach support indicates, "Our lab technicians have done extensive testing and found that there might be an incompatibility problem in the new Intel integrated audio and video chipsets."

Also read the RETURN/REFUND POLICY section in the document at ftp://ftp.voyetra.com/pub/tbs/videoadv/5219999.txt.
(FAQ sheet 5219999.txt, dated 05-04-05 for the Video Advantage PCI)

On May 9 of 2005, this document indicates:

"ALL SALES ARE FINAL!!!.......

"All products are sold on an *AS IS* basis. VTB does NOT warrant that the functions of our products will meet your requirements / expectations or that operation will be uninterrupted or error free. You assume the responsibility for selecting the product to achieve your intended results and for the use and results obtained from it."

In my opinion, this is a TAKE THE MONEY AND RUN policy.

Returns are commonplace at most hardware and software retailers.

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