Actiontec 54 Mbps Wireless-G DSL Gateway Modem

Average customer rating: 2.5

Best DSL/router I've ever Owned
At least there was some help
Needs to be rebooted often...
Lost cause
It works fine for me...

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Actiontec 54 Mbps Wireless-G DSL Gateway Modem

Manufacturer: ACTIONTEC
Product Group: CE
Binding: Electronics
ASIN: B0002F8QYA

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Modems

54 Mbps

Modems

54 Mbps

Access Points (Hubs)

Product Description

The new Actiontec 54 Mbps Wireless DSL Gateway is really many devices rolled into one. It's a full rate ADSL modem that's upgradeable to the new, faster ADSL 2/2+protocol. It's a router, capable of networking up to four computers, via embedded Ethernet ports, with a minimum amount of hassle. And, it's a wireless device, allowing your customer to have the freedom to connect to the Internet without being anchored by cables or cords, surfing at more than 5 times the speed of older devices.

Customer Reviews:

Best DSL/router I've ever Owned.......2007-04-16

This is the first time I have ever felt compelled to write a review of a product on Amazon. I have had the Actiontec gt704-wg for over a year now operating on a Bellsouth connection (originally 1.5 meg, now 3meg).

In that time I have only had to reboot it once, following a BellSouth service outage about 6 month ago. It has happily weathered numerous power outages with no action needed and being dropped once by a visiting relative and it just keeps on ticking.

We regularly run two or three computer through the Wireless connection on 802.11g and have a VOIP phone that is connected directly to it. I have a 1/2 acre property and get close to full signal anywhere on it, inside the house, outside the house and in a few of the neighbors houses. If I'm working on my laptop while being driven home it connects while I'm heading down the street 100-150 feet away.

I recently hooked up a webcam to my Laptop and took my family (back in the UK) on a live walking tour of my house (inside and out) in full video conference mode.

If you're looking for a single box solution to get a DSL modem, wired and wireless router this is the best choice I have found out there.

At least there was some help.......2007-02-17

After fussing with ATT and Zoom X6, I bought this item. Suffered through the warnings at Actiontec support hotline (I even called ATT as it suggested and got even more lost due to the wrong VCI/VPI number that ATT gave) and finally got through quickly to an agent who was able to help me get connected.

THe support line help convinced me that this ugly box is here to stay.

Needs to be rebooted often..........2006-12-26

I received this unit for free from Verizon. Previous to this was using a Westell DSL modem. I never had any problems with the Westell, however I have to reboot this unit about once every 3 to 5 hours because it drops it's WAN connection. Most of the time the LAN connection stays so I can transfer files between my PC and laptop but I cannot access the internet. Usually a reboot fixes things. All in in all I say buy a linksys or another reputable brand. While not total junk, this product seems to have it's issues as evidenced by the amount of users here expiriencing the same problems as I have. Strangely enough all of these users seem to be using Verizon DSL. Hmmmm.....

Lost cause.......2006-12-18

I received this router from Verizon to upgrade my system after a lightning strike. What a mistake. The router will not stay connected to the DSL service. We have 3 computers hooked to the router. Two via wireless card and one cabled directly to the modem/router. Two with Windows XP Pro and one with Windows 98. All PCs act the same when connected to the network. After two hours of usage the power switch must be cycled on the router and the connection on the PC must be renewed. Customer support from Actiontec has been non-existent. Email replies from support offer the Actiontec salute by sending consumers to their DSL provider. After a replacement unit from Verizon performed the same way, I gave up. (Remember, these are the same people who have been awarded the hardware contract for Verizon's FIOS network. Looks like I will not upgrade to that service any time soon.)

On a positive note, I have worked the router into my exercise routine. Constant trips to the router to cycle the power switch have allowed me to spend less time on the treadmill and more time walking the halls of my home.

It works fine for me..........2006-11-01

I bought this when getting Qwest DSL. The only problem I've had (so far) was on Qwest's side, where my phone wasn't wired for DSL when they said it would be. A (free) service call by a tech. fixed that very quickly.

As far as the modem itself goes, everything works. I've tested the ethernet ports and they get approx 100mbs. I also enabled the wireless part and got a 4-bar signal on my laptop three rooms away. Wireless was about 11mbs. The documentation was a little thin on how to set it up, but the Qwest hotline walked me through it. The modem also included a short sheet for configuring wireless.

UPDATE: I had been using VPN with my dialup service. When I got DSL, VPN would no longer work. The users guide said to contact Qwest to enable VPN pass-through, but they were not helpful. They suggested contacting Actiontec, where it was suggested I contact a group that charges per call. I decided to poke around somemore, and discovered that turning the modem Firewall Security setting from "low" to "off", VPN would start working. You'd think that somebody would have known about that...

UPDATE: This modem usually works fine for weeks at a time, but once in a while it loses its internet connection. This prompts a troubleshooting wizard to pop up. In my experience the wizard doesn't usually fix anything, and sometimes makes things worse. The best thing I've found is to turn the modem off, wait 10-20 seconds, and turn it on again. This reboot usually gets the "internet" light on the modem to turn green in about 30 seconds. I think the problem is on the Qwest side of things.

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