D-Link DI-LB604 4-Port Load Balancing Router

Average customer rating: 2.0

D-Link's customer support is terrible
Out of box sucked but FW upgrade made it worth it
Very unstable router.
Reboots itself
Plain did not work

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D-Link DI-LB604 4-Port Load Balancing Router

Manufacturer: D-Link Systems, Inc.
Product Group: CE
Binding: Electronics
ASIN: B000BCC0M8

Related Categories:

Networking & Online Communication

Networking & Online Communication

Product Description

The Express EtherNetwork DI-LB604 4-Port Load Balancing Router embodies the heart of a small business low overhead and high return on investment. Featuring dual WAN ports and four LAN ports, it provides consistent network uptime and reliable Ethernet connectivity. One of the main difference from most routers is its dual WAN ports. With the ability to connect up to two Internet connections, the total available bandwidth doubles in capacity and therefore provides a tremendous increase in network efficiency and user productivity.

Customer Reviews:

D-Link's customer support is terrible.......2006-12-15

The router keeps dropping the connection. I just spent hours calling three different numbers, talked with about 8 people trying to get the firmware upgrade and they say they don't provide beta firmware anymore. It's not worth my time. I have a d-link router at home and it works great, but the technical support is just a mess.
If you value your time, don't buy this product.

Out of box sucked but FW upgrade made it worth it.......2006-10-06

I bought this product to bridge a 1.5mb DSL and 4mb cable connection. It was easy to configure. But it reset the WAN ports every 3-5 minutes. It was painful. Also, it kept forgetting the the addresses the DHCP server was dishing out.

But I saw the review here on Amazon and got info on a FW upgrade that is not yet released. So I contacted D-LINK support. They gave me the run-around and one person hung up on me. Very uncool. And I was being very nice to her. But I kept having to correct her recaps of the problems. Finally someone pointed me at the right group. I asked nicely if I could get the upgrade. Mine was dated 9/26/06. It works like a charm!

I'm very happy with it. I'm having problems with one legacy Windows CE tablet computer but, otherwise, I have seen no instability.

Here is the group's phone number at D-LINK that is responsible for this device (877-354-6555).

Good luck!

Very unstable router........2006-08-29

I wish I had read these reviews before picking one of these up. Not only does my router reboot, it hard locks. Sometimes once per day and 3 or more on other days. Have to power cycle it to get it working again.

Tech support said the router was defective and x-shipped me a new one. Well, plugged in the new router today and it comes up with my static connection, but it will not bring up the dynamic circuit on either WAN port, no matter what I do. Hooked up my old linksys routers and everything is back to running at 100%.

Guess that old saying is true. If it ain't broke, don't fix it. :P

Reboots itself.......2006-04-12

This product reboots itself every 5-10 minutes, breaking all connections. I RMA'ed the first one, thinking it was defective, but the second we received exhibited the exact same behavior. D-Link support was not helpful at all, suggesting our individual product is defective even after I explained that the first did the same thing.

Plain did not work.......2006-04-11

I tried this router out for a weeks period of time with dismal results. The router would frequently reboot on it's own. Over a 5 hour period of time the router rebooted 32 times. During a reboot all internet sessions that are active get dropped. So this means all files I had downloading would get interruption, I would get kicked out of instant messengers, and I'd be disconnected from xbox live. I contacted dlink tech support who acknowledge my problem and that they had heard other reports of this problem. However, they were not able to suggest a course of resolution.

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