Logitech G7 Laser Cordless Mouse

Average customer rating: 4.0

This Mouse Rocks!!!
Logitech quality...and customer service...is sadly going downhill
Best mouse I've ever owned
Great mouse, but it runs out of battery WAY TOO FAST for hard core long term gaming
responsive and accurate mouse with large size

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Logitech G7 Laser Cordless Mouse

Manufacturer: Logitech
Product Group: CE
Binding: Electronics
ASIN: B000AY5Y5W

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Product Description

<b>Package Contents:</b> Logitech G7 Laser Cordless Mouse, 2 Li-Ion Battery Packs, Charging Station, USB Dongle, CD with SetPoint software, Installation Guide and 3-year warranty
The Logitech G7 Cordless Mouse delivers extreme cordless performance with a 2000 dpi laser engine for blinding speed and precision response. The G7's full-speed, bi-directional USB connection sends a blazing 500 reports/second over 2.4 GHz wireless, for a bulletproof connection. Dead batteries won't stop you mid-mission, thanks to a five-level power indicator and twin Li-ion battery packs that recharge while you're racking up points. SetPoint software will customize your mouse with advanced features like game detection and adjustable sensitivity (including independent x- and y-axis settings). The programmable tilt wheel adds an unprecedented level of control and gaming power. Tracking Resolution - 2000 dpi Image Processing - 6.4 megapixels/second Max. Acceleration - 20g System Requirements - Windows 98, 2000, Me, XP with USB port

Customer Reviews:

This Mouse Rocks!!!.......2007-05-29

If you are looking for a great wireless mouse for your PC or-MAC-, this is your mouse!! After much pondering and looking at the millions of mice available I decided on this and I am NOT at all disapointed. I own a MacBook Pro and I didn't even need to install usb overdrive, just plugged and played, and played. The batteries, which so many complain about are a snap to charge and use, and unless you are sitting in front of your computer for hours on end gaming they are great and convienient,...Oh it dies...just pop in the fresh battery. If you are sitting in front of your computer for hours gaming then get a wired mouse! As for performance it is extremely precise and comfortable, and looks...This is one HOT LOOKING MOUSE!! It really is a no brainer.

Logitech quality...and customer service...is sadly going downhill.......2007-05-22

For the last many years I have always purchased Logitech peripherals. However, while I noticed that the past couple of items (a joystick which lost it's calibration after about a year and a notebook mouse which tends to shut off for no reason) seemed to not be of the same high quality that their products have been in the past, I did not hesitate when purchasing the G7 mouse.

The G7 is very well-designed from a functionality and ergonomic perspective. The mouse is quite big and easy to grasp; not like a tiny notebook mouse with an uncomfortable grip. The G7 functioned superbly. The battery life wasn't the best, I usually got one day of use before having to swap packs, but Logitech was smart in including TWO packs so that one is in the charger ready to go when the one in the mouse gives out. The precision of the mouse was also terrific, as well as the functionality of the "back" button and the "side-scroll" wheel. The software is a bit of a memory hog, but it allows for easy customization of the buttons and scroll wheel to your desires, along with the speed of the pointer. The only major annoyance when using this was when the battery was close to dead, nagging pop-ups appeared every minute or two informing you to replace the battery.

After about 6 months of daily use, the mouse started unusually responding with double-clicks even though I was single clicking. This is the first time I have had such an issue with a mouse, so I was quite surprised that I had it with such a new mouse. After testing it on several computers to confirm it was not my computer that had the problem, I contacted Logitech Customer Support. I wasn't pleased that their number is a long-distance number in Nevada...not a toll-free number. Anyway, I called and the technician diagnosed that it was a hardware issue and that I needed a replacement mouse. He took my serial numbers down then informed me to scratch them out from the defective mouse and then toss the defective product in the trash. I did ask whether I needed to send in anything like the defective product or the receipt, but he told me there was nothing else I needed to do and I would receive a replacement within 7-10 business days.

I waited more than a month, but no replacement ever came. I finally called Logitech again, and after being placed on hold for 20 minutes (and wasting precious long-distance minutes), the lady on the phone informed me that they had not received the defective product or receipt for it. I told her what the previous guy told me, but she said that they needed the receipt and told me without it, I was out of luck. I asked to speak with her supervisor, but when she put me on hold again I got disconnected.

I will admit that I did make the mistake of tossing the mouse early; I should've kept it until I got the replacement, which I never will get. But having seen other Logitech products of late also having quality issues, I doubt I will be purchasing another Logitech product. The 3-year warranty is nice, but if their customer support is just going to lie (and over a long-distance call), then it's not worth it.

EDIT: I just got an email from Logitech:
"There must have been some miscommunication in this case. Logitech Customer Support always ensures that all customers are provided with the higest level of support. However, your RMA has been approved and you should be receiving it about 7 - 10 business days."
Hope they really keep their word this time.

EDIT #2: Well, it turns out the replacement mouse did arrive. I contacted Logitech again demanding for an explanation. All I was told was that the 2nd time I called, the lady was "misinformed and should have approved the RMA without any trouble." I let them go, but then why wasn't the RMA approved in the first place?
If Amazon would let me, I would bump my rating up to 2 stars. But I plan to give this new mouse as a gift and purchase another brand for myself.

Best mouse I've ever owned.......2007-05-17

This mouse is fantastic. My previous mouse was the Microsoft IntelliMouse Explorer for Bluetooth. I've always been partial to both Microsoft mice because of their feel and Bluetooth because I'm a Mac user and with Macs having built-in Bluetooth equates to no external receiver. I was kinda hesitant at first about switching to an RF mouse that required an external receiver on my desk, but the pros far outweigh the cons:

- with Bluetooth, after the mouse is inactive for a while, the Bluetooth link is lost, so when you start moving the mouse again, it takes a couple seconds for the Bluetooth pairing to happen. With RF, it's almost instantaneous.
- because the receiver also doubles as the Li-ion battery charger for the 2 batteries that come with the mouse, and the fact that it literally takes less than 5 seconds to swap a dead battery from the mouse with a charged battery from the charger (great for gaming!!!), I don't care about having the external receiver at all now.

Also, not that I use this feature but it is pretty handy, and that is the fact that the USB RF receiver can be unplugged from the charger and taken with you on the go, if you wanted to use the mouse with your laptop.

The sensitivity adjustment buttons are handy, but I never use them, I alway leave it on the middle setting. I could see this feature being handy for graphics editors and artists who need very precise mouse control (little cursor movement with large mouse movement).

Love the battery status indicator on the mouse.

Also, this mouse feels better in my hand than any Microsoft mouse I've used to date.

It's very nice to not have to buy batteries anymore. :)

Great mouse, but it runs out of battery WAY TOO FAST for hard core long term gaming.......2007-05-16

The product is excellent as stated in all the reviews. The on the fly DPI changing is truly useful and excellent for FPS. However, I like to add the the one review that said the batteries last only a few days before having to change. For me, a hard core gamer that plays hours on end of games, I am constantly changing the batteries, even in middle of games. I am guessing the batteries last around 1 hour of constant use for me now. They use to last a lot longer but after a few months they are not lasting as much. Logitech refuses to exchange the batteries OR EVEN SELL extra ones to you unless they are going dead in 15 minutes or less. 15 minute life on a mouse battery is just too short, they need to offer to either exchange the battery and/or offer to sell you the batteries if you get 1 hour or lower of usage out of them. Even when they were new I still had to change them around 3 times a day.

responsive and accurate mouse with large size.......2007-05-14

The mouse is easy to install and fits in my palm perfectly. Wireless operation is seamless. I don't play computer games so the speed settings is an unnecessary function for me. The only advantage for me over a regular wired optical mouse is the wireless function. You don't need a G7 if you don't care about mouse speed and you can get a cheaper wireless optical mouse. [...]). Two downsides of this mouse: 1) It is large and people with small hands might find it uncomfortable 2) The battery runs out after 3-4 days. There are two batteries in the retail package but it would be a better product if the battery lasts longer (say, about a week).

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