Motorola VT1005v Phone Adaptor for Vonage Internet Phone Service

Average customer rating: 3.5

VERY CONVENIENT
Vonage is good, this VTA is not
Vonage is a sinking ship
Vonage Service Outstanding
Feel moved to get involved with this one.

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Motorola VT1005v Phone Adaptor for Vonage Internet Phone Service

Manufacturer: Vonage
Product Group: Wireless
Binding: Wireless Phone Accessory
ASIN: B0000WZWTM

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Amazon.com Review

Enjoy the world's only end-to-end voice-over-Internet service that uses traditional phones to make and complete calls. The Vonage DigitalVoice Service package contains everything you need to quickly and easily install a phone line in your home. In a matter of minutes, your Vonage DigitalVoice phone can be up and running, and you can be talking over your broadband connection to your friends, business associates, and faraway relatives. It's easy: just plug the included phone adapter into your high-speed Internet connection and plug your telephone into the included Motorola VT1005v dual-port voice terminal adapter.

Enjoy the conveniences of standard telephone service with none of the hassles. With Vonage DigitalVoice, you can talk all you want to anyone in the country for one flat monthly subscription fee. Plus, you can make international calls at a low per-minute rate. Another bonus is that a U.S. call to Canada is treated like a domestic long-distance call, rather than an international one. Vonage also supports short-form emergency 911 services, where available. (Dialing 911 requires activation and operates differently than traditional 911. See Vonage's website for details.)

Unlike other Internet telephone service providers, Vonage does not require access numbers, account numbers, or PINs to make a simple phone call. Instead, you just dial your party's phone number on an ordinary telephone keypad. Switching your current local phone service to Vonage is a snap. You can even choose any area code you want, subject to availability.

Motorola's VT1005v dual-port voice terminal adapter and router fully supports Vonage's VoIP service (voice over Internet Protocol) and lets you connect up to two phones. The adapter works by converting your voice from analog to digital, which is then recognized as data and transmitted over the Internet. The VT1005v will work with any cable or DSL modem and operates seamlessly with any PC, Mac, or UNIX-based computer, so you can talk and surf at the same time.

What's in the Box
Motorola VT1005v Voice Terminal Adapter, AC power adapter and line cord, Ethernet cable, VT1000v series Voice Terminal CD-ROM; Vonage DigitalVoice plan, support information, and promotional offers.

But How Does It Work?

<img src="http://images.amazon.com/images/G/01/electronics/detail-page/vonage-908765.gif" align="right"> Use Vonage like you use any telephone
With Vonage, you pick up the phone, listen for the dial tone, and dial the number of your choice. There are no extra numbers to dial and no special routines to follow. It's that simple. You don't have to be an engineer to use the service and can be up and running within minutes of receiving your Vonage package. They send you everything you need to get Vonage phone service, right down to the extra cable wire. Best of all, there's no technician, no wiring in the walls, and no technical experience needed! Setup usually takes less than 5 minutes. Easy installation
Plug the analog-to-digital phone adapter Vonage sends you for free into your high-speed Internet connection. Then take any standard telephone and plug it into the phone adapter.

Surfing the Web
If you'd like to surf the Web and use your Vonage service at the same time, the phone adapter can share your Internet connection with your computer. Talk on the phone and surf the Net with ease. (Depending on your home network setup, this may require additional equipment.)

How this lets your call travel
Vonage works just like the telephone you have in your home today. You pick up the phone, dial the number, and it connects to wherever you're calling. In more technical terms, Vonage uses the phone adapter they send you for free to convert your voice from an analog signal to a digital signal. The digital signal then can be sent over your high-speed Internet connection because it is recognized as data. When someone calls you, they dial your number. Behind the scenes, your number looks very much like an e-mail address. This number instructs the call to travel over the Internet and through Vonage's network to the phone adapter, your phone rings, and all you have to do is pick up and answer it. Visit www.vonage.com/amazon to see which plan is best suited to your lifestyle and budget.

Customer Reviews:

VERY CONVENIENT.......2007-05-29

We go on a tour every now and then, and
My son just graduated from Mechanical Engineering and he goes out of the country every now and then; either way, vphone
comes in handy.
My only suggestions are:
1) The cover for the v-phone should be at least attached to the
device, otherwise you will lose it.
2) I know that you can also use the speakerphone of the computer, but
sometimes you are not using your own computer and the speaker phone
that comes with the vphone is kinda "dinky",no-class, and cheap.
I cannot find a 4 terminal subminiaturized plug that is retractable or
something that looks like vphone case in the internet.

Vonage is good, this VTA is not.......2007-02-03

If you are considering using Vonage, avoid this router. On my network it would occasionally cause the WAN connection to drop (although my LAN connection would be fine). This meant I couldn't access the Internet sporadically. When I removed the VT1005v from my network, it worked fine. It did not matter if I had the unit in front of the firewall or behind it.

If you put the unit in front of your firewall, you'll run into a host of other problems. Its port forwarding interface is awful with very few options, and the DMZ option it gives doesn't work.

When the system was not dropping my Internet connection, it worked fine. I have no complaints with Vonage. This phone adapter, on the other hand, is terrible.

Vonage is a sinking ship.......2006-10-14

I had Vonage since April, 2006. I finally switched back to Qwest after unending problems and hours and hours on the phone (my cell phone, as my Vonage line didn't work) with tech support. Here is my experience:

1) It took about 2 months and about 2 hours on the phone for them to switch my existing phone # over to Vonage. Don't be too excited about getting the first month free- if your moving an existing number it will take about that long to get it switched over.

2) After my number was finally switched over, outgoing calls were constantly being dropped after about 20-30 seconds. Incoming calls would also be dropped occasionally after about a minute. This resulted in having to call the person back, saying "sorry the call was dropped- we switched to this cheaper phone service and have been having problems...."
This is with the highest speed cable internet service available (8mbps download, 600kbps upload) and a wireless 'g' system which has provided top notch internet service consistently while I had Vonage problems. I spent no less than 4 - 5 calls and over 5 hours on the phone with tech support trying to fix the problem. After talking with tech support, sometimes the problem would be fixed temporarily- while I was on the phone with them- but return shortly thereafter.

3) As a result of the problems I had, I asked to be credited for the months in which my phone service was not working. Be warned, they are very hard-nosed about providing any credits for poor or no service. I spoke to a tech support person about getting a credit for a month of no service, and he told me to wait until the problem had been fixed so they could determine how much credit should be given. After the problem had been fixed (temporarily), I called back and they told me they could only provide credit for the current month, not previous months of no or poor service. THEY ARE NOT CUSTOMER FRIENDLY ABOUT PROVIDING REFUNDS FOR POOR OR NO SERVICE.

4) Finally, in September, still with dropped calls from Vonage, I switched back to Qwest to get reliable phone service. I found customer service there has improved and is much better than Vonage. And they gave me 3 months free promotion for coming back.

In the end, I am happy to pay the extra $10/month (after the first 3 months free) to get phone service that works. I notice that $5 of the extra cost is for fees, etc. that the phone company has to charge but Vonage does not, which is unfortunate. In any case, I guess you get what you pay for.

One last thing: Vonage has never made a profit and many business analysts say with their current business plan, they never will. This means eventually they will either go out of business, or have to raise rates.

Save yourself the problems I had- pay the extra $ to get phone service that works.

Vonage Service Outstanding.......2006-09-01

We've been using Vonage in our home for a little more than 2 years now. We recently upgraded from the Motorola Unit to the Linksys unit with the built in wirless router capability. The features that are included are awesome! The only time we ever experienced problems it turned out our broadband service was running far slower than was promised by the provider causing Vonage to not sound clear. Once they cleared that up it was back to normal. Despite what some people say we also have our Tivo and MovieBeam unit hooked up to Vonage and they work flawlessly. This Device and Service are highly recommended.

Feel moved to get involved with this one........2006-08-30

After reading countless horrible reviews, and i am not at all discounting any of them in the sense that i truely believe each of those effected feel the pain they portray, i do have to say my experience with vonage has been quite the opposite. I was an early adopter, had vonage in the early days before it became a household name. I did have a few issues here and there but other then an adapter that was bad, which by the way just took a single call and they cross shipped a new one to me, all other issues were related to something other then the service.

I first installed vonage when i was in Afghanistan stationed on very small military base with horrible connectivity. Yes call quality at times was rediculous, but it was always the isp uplinks that were the issue and i had to jump through 2 satellite connections to get back to the states. For one i was astounded that the service actually worked from there and under those conditions. I used vonage overseas for about 8 months, family couldnt have been happier as they could call me whenever they wanted, loved the service so much that we just keep it when i got back home. We have disconnected our local landline and use soley vonage for home phone. We do have cell phones that we can use as back up if need be but never have too. Is vonage perfect? Of course not, are all of the concerns about tivo, 911 and not working in a power outtage valid? Absolutely, however you fall into one of those catagories then in my opinion you cant go wrong with the feature set you get for the price. I work with ISP's regulary and cant say that i know any that block the port range required for vonage to work, however I do not know if vonage works well with DSL, specifically PPPoE implementations as I moved away from DSL quite along time ago becuase of issuues i have had. One last thing, does vonage go down once in a while, yes the service is occasionally unreachable, 3 times for me over the last 3 years, one time was vonage itself the other 2 were my ISP, however there is a neat little feature i have come to appreciate, you can forward all your calls to another number (cell phone in my case), whenever your vonage service is unreachable.

Cao

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