Linksys HPRO200 HomeLink Phoneline 10M Cable/DSL Router

Average customer rating: 3.5

Good, but SLOW
Bad customer service & out-of-date firmware
Bang for the buck!
Bang for the buck!
Good Router

Linksys HPRO200 HomeLink Phoneline 10M Cable/DSL Router

Manufacturer: Linksys
Product Group: CE
Binding: Electronics
ASIN: B00005JJEO

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Product Description

The HomeLink Phoneline 10M Cable/DSL Router provides the perfect solution for connecting to high-speed broadband Internet to both your Home Phoneline and Ethernet networks. The Phoneline 10M Cable/DSL Router from Linksys acts as the only externally recognized Internet gateway on your Local Area Network (LAN) and can be configured to regulate internal users' access to the Internet and serve as an Internet firewall against unwanted outside intruders.Do you want to share your cable or DSL modem on your HomeLink Phoneline network? Add a PC anytime by simply connecting it to a telephone jack in your wall, providing for instant communication throughout your home. The groundbreaking technology inside every HomeLink Phoneline 10M Cable/DSL Router delivers Internet and network connectivity to your HomePNA or Ethernet networks.

Customer Reviews:

Good, but SLOW.......2003-06-21

I tried this phoneline network system for the first the time. The good thing is it is easy to use and requires no cables running around thehouse. The bad thing is it is exremely slow. Setup was a breeze but the speed was so slow it went slower than thw actual broadband modem. If you really want easy and speed you should go wireless. 802.11b has become so cheaper the system might be cheaper than the phoneline system. Even better is 802.11g, which is about 54 times faster than this phoneline system. I bought 54g and gave this system to a friend who is trying to network his first computers.
The verdict: This system is ok, but if you want a system without wires that is also easy and faster go 802.11b if you have a budget and if you have a little more money get 802.11g(also reffered to as 54G)

Bad customer service & out-of-date firmware.......2003-05-24

I purchased and successfully installed this product in September 2002. I was quite satisfied with it until recently. The problem began when I switched DSL providers. I cannot get the router to function properly with the new DSL service. I've gone so far as to have a networking technician out to look at it. As near as we can tell, the router is not picking up a gateway from the new DSL service.

My extreme dissatisfaction with Linksys is (1)because their customer service is very poor and (2)because they have not updated the firmware for this product in over 2 years.

With regard to (1), Linksys apparently does not assign case numbers to help calls. Consequently, when I tried a fix that didn't work and called back in, I would have to start from the beginning ("Tell us what the lights on the router are doing. Tell us what the lights on the modem are doing. Now power cycle the modem." Etc.) with a different technician. The technicians have a very limited knowledge. One went so far as to say she couldn't help me further because Internet Explorer 6 doesn't work well with the router. That's bologna; the browser is just a container for information. Another kept trying to pawn the problem off on my DSL provider even though I have a connection via the modem.

With regard to (2), PPPoE protocols can change. Given that I can't get a gateway for my service, maybe they need to update their firmware.

I'm going to get rid of this router and do what I should have done in the first place, hard-wire some CAT5 cable in my house. My recommendation to others is that you look at different solutions. It seems that Linksys does not want to provide sufficient support for this product.

HomePNA will be passed up by wireless options, the new electrical networking protocol, etc. So, it might not make sense to purchase it anyway. Perhaps Linksys is just focusing its attention on newer technologies.

Bang for the buck!.......2003-05-16

This product offers basic firewall and router functionality for the Homelink Phoneline network in your home. It is the lowest priced product with these features and is easy to configure, reliable, and durable. Whenever price is a concern for your network needs, there is always a Linksys product capable of doing the job every day for years.

Bang for the buck!.......2003-05-16

Good Router.......2003-05-04

I bought this router along with two Linksys Phonecards. I initially had problems setting up the router because the instruction manuel was not very detailed and my firewall was interferring with the router. It took me several days but I got it up and running. Flashed the firmware to the latest version which is avaiable on the linksys website for better performance and now the two computers in my house are sharing my DSL connection.

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