3Com OfficeConnect External Cable Modem

Average customer rating: 3.5

good product
Firmware Problems...
Disappointed
Cable Modem Delight
3com office connect modem

3Com OfficeConnect External Cable Modem

Manufacturer: 3Com
Product Group: CE
Binding: Electronics
ASIN: B00005RG4N

Related Categories:

External Modems

Cable Modems

External Modems

Cable Modems

3Com

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Product Description

With most homes in Europe and North America and Europe within easy reach of cable television services, a new era in high-speed Internet and intranet access is at hand. All you need is a 3Com cable modem to tap into standards-compliant network services offered by your cable provider. This versatile cable modem family - available in a range of form factors and interface types to meet the needs of every user environment - function superbly on both traditional cable television and newer hybrid fiber coax (HFC) networks. Now that TCP/IP networks are able to offer integrated, "rich-content" media combining real-time voice, video, and data, you'll want 3Com cable modems for the fastest and most productive remote networking available today.

Customer Reviews:

good product.......2003-07-18

At the beginning, I got the same time-out(20 minutes) problem, after calling AT&T many times(more than 10), they realized this is because I had not registered the cable modem with their server. After I registered it with their server, time-out issue is gone. There is a tech who visited my apartment to install the system for me. I just wonder this should be the very first step, how come it looks none of AT&T's support knows it?

Firmware Problems..........2002-11-18

3COM cable modems apparently have firmware problems that cause the connection to your cable provider to time-out, so you get a tempermental connection and have to try a bunch of resets to get it going again. My cable provider sadi that as long as it was DOCSIS compatible, it shouldn't be a problem - now I know why not a single 3COM was listed as "supported / approved" on their website (for anyone who cares - I'm with Cox Cable in Northern Virginia).

Get something else that'll actually work. Sure wish I'd known better...

Disappointed.......2002-11-09

I bought this modem in January of 2002. Since March, I have had problems with the cable connection: I had many issues where the modem was very tempremental and would work as and when it desired. Not knowing that it was the modem that was the problem, I got into a large skirmish with the cable company. To prove that their line was not faulty, they installed their surfboard modem and that worked. Since July, I have been trying to contact 3Com. Cant find a number anywhere! The few numbers that are mentioned on their website take more than 4 hours to transfer to the customer service person at which time the line disconnects. I am fed up and dont know what to do.

Cable Modem Delight.......2002-11-06

This was one of the easiest modems to hook up! And the speed is quite fast. No Latency prepared to d-links cable modem. Runs very cool as well.

3com office connect modem.......2002-08-28

I purchased this modem because I was looking for a cheap one for my cable ISP. I was in luck to find this one at uBid.com for about $40 shipped. The modem did have some issues but they were all cleared up after I requested a firmware upgrade on dslReports.com for Optimum OnLine. I cannot stress the face enough about finding out whether your ISP is compatible with any modem before you purchase one.

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