Books

  1. Promotion in the Merchandising Environment
    Promotion in the Merchandising Environment

  2. Toxic Sludge is Good For You: Lies, Damn Lies and the Public Relations Industry
    Toxic Sludge is Good For You: Lies, Damn Lies and the Public Relations Industry

  3. Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences (Paperback) (Voices That Matter)
    Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences (Paperback) (Voices That Matter)

  4. IMC, The Next Generation : Five Steps For Delivering Value and Measuring Financial Returns
    IMC, The Next Generation : Five Steps For Delivering Value and Measuring Financial Returns

  5. Guerrilla Marketing on the Front Lines: 35 World-Class Strategies to Send Your Profits Soaring
    Guerrilla Marketing on the Front Lines: 35 World-Class Strategies to Send Your Profits Soaring

  6. Selling Used Books Online: The Complete Guide to Bookselling at Amazon's Marketplace and Other Online Sites
    Selling Used Books Online: The Complete Guide to Bookselling at Amazon's Marketplace and Other Online Sites

  7. Strategic Marketing Management
    Strategic Marketing Management

  8. The Perils of Prosperity, 1914-32
    The Perils of Prosperity, 1914-32

  9. Public Relations Today: Managing Competition and Conflict
    Public Relations Today: Managing Competition and Conflict

  10. Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
    Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

  11. Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors
    Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors

  12. The Wave 4 Way to Building Your Downline
    The Wave 4 Way to Building Your Downline

  13. Graphic Designer's Guide to Pricing, Estimating & Budgeting Revised Edition
    Graphic Designer's Guide to Pricing, Estimating & Budgeting Revised Edition

  14. The Maui CEO: Import from China, Sell on eBay, and Live Wherever You Want
    The Maui CEO: Import from China, Sell on eBay, and Live Wherever You Want

  15. Maximum Marketing, Minimum Dollars: The Top 50 Ways to Grow Your Small Business
    Maximum Marketing, Minimum Dollars: The Top 50 Ways to Grow Your Small Business

  16. The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers
    The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers

  17. Opening and Operating a Bed & Breakfast in the 21st Century: Your Step-By-Step Guide to Inn Keeping Success with Professional Online Marketing Strategies
    Opening and Operating a Bed & Breakfast in the 21st Century: Your Step-By-Step Guide to Inn Keeping Success with Professional Online Marketing Strategies

  18. Return on Customer: Creating Maximum Value From Your Scarcest Resource
    Return on Customer: Creating Maximum Value From Your Scarcest Resource

  19. Selling Retail (Book One and Two)
    Selling Retail (Book One and Two)

  20. Network Marketing for Dummies
    Network Marketing for Dummies

  21. The Cruising Multihull
    The Cruising Multihull

  22. Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)
    Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)

  23. Public Relations: The Profession and the Practice
    Public Relations: The Profession and the Practice

  24. High Probability Selling: Re-Invents the Selling Process
    High Probability Selling: Re-Invents the Selling Process

  25. The Executive Guide to Call Center Metrics
    The Executive Guide to Call Center Metrics

Books:

  1. Lessons in Service from Charlie Trotter
  2. Six Sigma Pricing: Improving Pricing Operations to Increase Profits (Six Sigma)
  3. Anatomy of a Trend
  4. Zingerman's Guide to Giving Great Service
  5. The Power of Simplicity
  6. Internet Marketing, 2/e, with e-Commerce PowerWeb
  7. No Business Like E-Business: The Spectacularly Simple Secrets Behind How You Can Create A Web Site And Make Money With It
  8. The Big Investment Lie: What Your Financial Advisor Doesn't Want You to Know
  9. Running Money: Hedge Fund Honchos, Monster Markets and My Hunt for the Big Score
  10. Queremos que seas rico (Why We Want You to Be Rich)

Books

Books