Books
- The Art of Leadership
- Executive Coaching with Backbone and Heart : A Systems Approach to Engaging Leaders with Their Challenges
- Making Innovation Work: How to Manage It, Measure It, and Profit from It
- Customer Service Training 101: Quick and Easy Techniques That Get Great Results
- Strategic Human Resource Management (with InfoTrac )
- Life and Health Insurance License Exam Cram
- The Encyclopedia Of Restaurant Training: A Complete Ready-to-Use Training Program for All Positions in the Food Service Industry
- Actionable Web Analytics: Using Data to Make Smart Business Decisions
- e-Learning by Design
- Managing Organizational Change: A Multiple Perspectives Approach
- The Restaurant Dream?
- Audio in Media, International Edition
- I'm on Facebook--Now What???: How to Get Personal, Business, and Professional Value from Facebook
- We: The Ideal Customer Relationship
- Personality Not Included: Why Companies Lose Their Authenticity And How Great Brands Get it Back, Foreword by Guy Kawasaki
- Music Business Handbook and Career Guide
- The 2-Second Commute: Join the Exploding Ranks of Freelance Virtual Assistants
- Inventing Niagara: Beauty, Power, and Lies
- Vault Guide to the Case Interview, 7th Edition (Vault Guide to the Case Interview)
- Organizational Behavior and Management (Organizational Behaviour and Management)
- Hank Rosso's Achieving Excellence in Fund Raising (Jossey Bass Nonprofit & Public Management Series)
- Plug Your Business! Marketing on MySpace, YouTube, blogs and podcasts and other Web 2.0 social networks
- Email Marketing By the Numbers: How to Use the World's Greatest Marketing Tool to Take Any Organization to the Next Level
- Looking for Information: A Survey of Research on Information Seeking, Needs, and Behavior (Library and Information Science) (Library and Information Science) (Library and Information Science)
- Human Resources Management
Books:
- Managing Information Technology (6th Edition)
- Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace
- Cover Letter Magic, 2nd Edition
- Secrets of Great Rainmakers: The Keys to Success and Wealth
- Strategy: A View From The Top (3rd Edition)
- Managing Behavior in Organizations (2nd Edition)
- Beyond HR: The New Science of Human Capital
- Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't
- International Business: Environments and Operations (11th Edition)
- Transnational Management: Text, Cases & Readings in Cross-Border Management
Books
Books