Books
- Human Resource Management (10th Edition)
- Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
- The First-Time Manager
- The 22 Immutable Laws of Branding
- Microeconomic theory: Basic principles and extensions
- Human Relations in Organizations: Applications and Skill Building
- Behavior in Organizations (9th Edition)
- Information Technology Project Management
- Salesforce.com For Dummies (For Dummies (Computer/Tech))
- Selling Today: Creating Customer Value and ACT! CRM Software Pkg (10th Edition)
- The Career Fitness Program: Exercising your Options (8th Edition)
- The Adult Learner, Sixth Edition: The Definitive Classic in Adult Education and Human Resource Development
- Starting an eBay Business For Dummies (For Dummies (Business & Personal Finance))
- Coaching for Performance, Third Edition (People Skills for Professionals)
- Effective Fundraising for Nonprofits: Real-World Strategies That Work
- How to Form a Nonprofit Corporation (book w/ CD-Rom)
- Roadfood: The Coast-to-Coast Guide to 700 of the Best Barbecue Joints, Lobster Shacks, Ice Cream Parlors, Highway Diners, and Much, Much More
- The Silver Palate Cookbook
- In Mixed Company: Communicating in Small Groups and Teams
- Organizational Behavior: An Experiential Approach (6th Edition)
- Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
- Compensation
- The Five Most Important Questions You Will Ever Ask About Your Organization (J-B Leader to Leader Institute/PF Drucker Foundation)
- Tomorrow's Technology and You, Complete (9th Edition)
- The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
Books:
- Strategic Planning for Public and Nonprofit Organizations: A Guide to Strengthening and Sustaining Organizational Achievement, 3rd Edition
- Zagat 2008 New York City Restaurants (Zagatsurvey)
- Who Says Elephants Can't Dance? Inside IBM's Historic Turnaround
- The Home-Based Bookstore: Start Your Own Business Selling Used Books on Amazon, eBay or Your Own Web Site
- How to Write Successful Fundraising Letters (w/CD) (The Mal Warwick Fundraising Series)
- Interviewing Principles and Practices
- The Cuckoo's Egg
- The Real Estate Developer's Handbook: How to Set Up, Operate, and Manage a Financially Successful Real Estate Development With Companion CD-ROM
- Riding The Waves of Culture: Understanding Diversity in Global Business
- How to Start a Home-Based Catering Business, 5th (Home-Based Business Series)
Books
Books